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Delivery within Australia usually takes 3-7 working days. For delivery within Australia we use the eParcel service from Australia Post.

Holiday Shipping

Delivery during holiday periods may take longer than normal.

We will be closed during the Christmas Holidays on 24, 25 & 26 December

We will be closed on December 31  and January 1  for the New Year Holiday 

We offer free shipping Australia wide for orders over AUD $100. 

Delivery within Australia usually takes 3-7 working days. Orders placed before 3pm Monday to Friday will be processed and sent that day, otherwise they will be processed the next business day. eParcel requires a signature on delivery for all parcels, if no one is home a card will be left and the parcel is taken to your local Post Office. International orders can expect delivery between 5 - 21 days depending on your country. For more information on shipping times please contact us at bootyshoes.com.au

All parcels are given a tracking number which will be emailed to you once your parcel has been shipped. This allows you to track the progress of your delivery at all times. Simply visit http://auspost.com.au/track/ and enter your tracking number to find out the status of your parcel.

Shipping to any international address is a flat rate of $35 for any order under 1.5 kgs. We will assess the weight of your order and if it is above 1.5 kg we will contact you and give you a quote for the additional postage. Orders are sent via regular post with a tracking number. Your parcel can take between 5 - 21 days depending on your location.

As Booty Shoes will be closing early 2025, all sales are now final. Please choose carefully as no refund or exchange issued from 1 December 2024. 

Our Returns address is Booty Shoes 111 Macleay st , Potts Point 2011 NSW

We are happy to offer a refund, credit or exchange on full priced shoes until 1 December 2024..

Refunds can only be given up until 14 days after purchase.

The item must be unworn and in its original condition.

All labels, tags and boxes must still be included and attached.

Any sale, special price or reduced price items cannot be refunded or exchanged.

SALE items are not eligible for return or refund so please choose carefully.

Refunds will be processed within 3 business days after the item has been received. We will email you once the refund has been processed. Allow up to 7 business days for your refund to show in your account. Cost of delivery will not be refunded, however items can be returned in store. Items returned in store .  In-store returns will be processed within 2 business days.

Booty Shoes is not legally obligated to refund or exchange items because if we believe the item has not been returned in its original condition.

Sale items aren't able to be returned or exchanged. Please choose carefully as no refund for sale items will be issued.

We update our product availability multiple times a day however in some very rare instances another customer may have selected to purchase the same item as you at the same time. If this happens, we will notify you within one business day that this has occurred. If it is an item that we cannot re-order – we will give you a refund immediately; if it is an item we can re-order – we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund. If you wish to return your purchase, you must notify us within 14 days of receiving your order and follow the return conditions.

All postage costs for returns must be covered by the customer except when the item is faulty. A refund will be issued for the cost of freight should the product be assessed as faulty.

As Booty Shoes will be closing early 2025, all sales are now final. Please choose carefully as there is no exchange or refund on shoes purchased from 1 December 2024. 

If you wish to exchange an item for another, simply send it back to us , once we have received the returned product we will ship the new exchanged product free of charge 

For International customers you be required to pay for the return shipping and  any additional shipping charges for the exchange

We do not offer refunds to international customers but we do offer exchanges or credit notes. If you wish to exchange a product or get a credit note from an international order you must still follow the above conditions and receive an RA number within 10 days of order.