The
item must be unworn and in its original condition.
All labels, tags and boxes must still be included and attached.
Completed Return Slip with approved Return Authorisation Number
must be included.
Any
sale, special price or reduced price items cannot be refunded, only
returned for an online or in store credit note.
Refunds will be processed within 3 business days after the item has been
received. We will email you once the refund has been processed. Allow up to 7
business days for your refund to show in your account.
Cost of delivery will not be refunded, however items can be returned in store.
Items returned in store will not be accepted without a return authorisation
number.
Please note that without a return authorisation number, a refund
cannot be issued, only a credit note or exchange. In-store returns will be
processed within 2 business days.
Booty Shoes is not legally obligated to refund or exchange items because you
change your mind and retains the right to refuse a refund or exchange if we
believe the item has not been returned in its original condition.
